Heatbit App. Privacy Policy

Updated: 11 March 2025

Heatbit Inc. (“Heatbit”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this Policy. This Policy describes:

The types of information we may collect or that you may provide when you download, install, register with, access, or use the Heatbit App (the "App", " Heatbit App") and the Services (as defined below).
Our practices for collecting, using, maintaining, protecting, and disclosing that information.

The Heatbit App is a mobile application that allows users to contribute computing power in exchange of awards (as provided in our Terms of Use). Users can be awarded with both money and cryptocurrency in exchange for providing computing power ("Services").

Terms used in this Policy have the meaning prescribed to them under our Terms of use (“Terms” or “Terms of Use”) unless otherwise provided herein. This Privacy Policy also functions as a Collection Notice.

This policy applies only to information we collect in this App and in email, text, and other electronic communications sent through or in connection with this App. The App is not intended for children and we do not knowingly collect data relating to children. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Our websites and other apps (if any) may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use the App. By downloading, registering with, or using the App, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy - link). Your continued use of the App after we revise this Policy means you accept those changes, so please check the Policy periodically for updates.

Interpretation

All definitions referenced within this Policy shall be interpreted in accordance with the definitions provided in the Terms of Use, unless otherwise expressly provided. In the event of any discrepancy or ambiguity between the definitions outlined in this Policy and those articulated in the Terms of Use, the definitions set forth in the Terms of Use shall prevail.

Personal Information We Collect

When you download, access, and use the Heatbit App, register your Account, or utilize our Services, we may collect and process certain information about you.

Upon registering your Account in the Heatbit App, you may need to furnish information such as your name and telephone number. Should you opt to avail our Services, you'll be asked to provide certain financial details, including credit card information, debit card details, and your digital wallet address.

We may collect through the Heatbit App, from other sources like Third-Party Tools, and optional programs in which you participate, store, use, process, share and disclose your personal information and sensitive personal information (“Personal Information”), and information about your activities and devices, particularly:

Biographical information: encompassing your full name, date of birth, place of birth, citizenship, personal description, photograph, and geographical location;
Identification and verification information: such as your passport, ID card, driver's license, or other identity documents;
Additional contact details: your address and email address.

Furthermore, when utilizing our Services, we may automatically gather the following details:

Transaction specifics carried out during the use of the Heatbit App and/or utilization of our Services, including transaction IDs, timestamps of transactions or events, transaction amounts, and digital signatures;
Technical information, including the Internet protocol (IP) address used to connect your device to the internet, your login information, time zone settings;
Geolocation information: precise geolocation information (including GPS and WiFi data), IP address, the browser used, version of operating system, identity of carrier and manufacturer, radio type (such as 4G), preferences and settings (such as preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens;
Insights about your visit, including the entire Uniform Resource Locators (URL) clickstream to, through, and from the Heatbit App (including dates and times), download errors, duration of visits to specific pages, page interaction details (such as scrolling and clicks), and methods used for navigation away from the page;
Information about your interactions with the Heatbit App, including the pages and content you view and the dates and times of your use;
Any other personal information you may voluntarily disclose on the Heatbit App and/or otherwise to us from time to time;
Contents of the messages or attachments you send us.

We process personal data both manually and by automated means. The processing of personal data by automated means takes place in particular for the purposes of performance of a contract and offering Services. We may collect, store and use certain information by automated means, such as statistical information whenever you visit the Heatbit App.

The Heatbit App may use technology to automatically collect:

Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, and other communication data and the resources that you access and use on or through the App.
Device Information. We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, mobile network information, and the device's telephone number.
Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

Providing with Services

We use your Personal Information to provide you with the Services, an intuitive, useful, efficient, and worthwhile experience on our Heatbit App. To do this, we use your Personal Information to: respond to your inquiries and fulfill your requests; verify your identity and maintain your Account, settings, and preferences; keep a record of your correspondence and use it to respond to you via the Heatbit App, email or other means of communication, communicate with you and collect feedback about your experience with us; send administrative information, for example information regarding the Heatbit App and changes to our Terms; facilitate additional services and programs with third parties.

Maintaining Safety and Security, Improving the Heatbit App

We are always working to improve your experience and provide you with new and helpful features. To do this, we use your Personal Information to: perform research, testing, and analysis; develop new features, partnerships, and services; authenticate users; find and prevent fraud; and block and remove unsafe or fraudulent users from the Heatbit App; prevent, find, and resolve software or hardware bugs and issues; and monitor and improve our operations and processes, including security practices, algorithms, and other modeling.

Building and maintaining the Community

We work to be a positive part of the community. We may use your Personal Information to: communicate with you about events, promotions and campaigns; personalize and provide content, experiences, communications, and advertising to promote and grow Heatbit. We may also use your Personal Information to deliver advertisements and marketing communications to you that we believe may be of interest. Marketing communications that you receive from us may include (i) advertisements for the Services, and (ii) advertisements for other services.

Customer Support

We work hard to provide the best experience possible, including supporting you when you need it. To do this, we use your Personal Information to: investigate and assist you in resolving questions or issues you have regarding the Heatbit App; and provide you support or respond to you.

Compliance and Responding to Legal Proceedings

Sometimes the law, regulations, government or other regulatory bodies impose demands and obligations on us with respect to the Services we seek to provide. In such a circumstance, we may use your Personal Information to respond to those demands or obligations. We also collect, use and process your Personal Information as to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our Terms; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Consent to Disclosure

We treat all your Personal Information strictly confidentially, and we do not sell, publish, or otherwise share it with any third parties, unless specified otherwise in our Terms of Use and/or in our Privacy Policy, and unless we need to share some of your information with our subsidiaries and affiliates, your contracting parties, payment processor, web-hosting, website-related consulting and monitoring, data analysis, information technology service provider or other third-party service providers for purposes of providing the Services to you. You acknowledge and agree that we may disclose your Personal Information to enable third parties for the legitimate purposes specified above.

Additionally, we may disclose your personal information under the following circumstances:

For any other purpose disclosed by us at the time you provide the information;
To comply with any court order, law, or legal process, including responding to government or regulatory requests;
To enforce our rights arising from any contracts between you and us, including the Terms of Use;
If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of Heatbit Inc., our customers, or others. This may include exchanging information with other companies and organizations for fraud prevention and credit risk reduction.

You acknowledge and agree that we may disclose your Personal Information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to: (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) enforce our Terms of Use; or (c) protect our rights, property or personal safety of our company, its members, agents, employees, users, and the public.

Records Retention and Protection of Your Information

We retain your Personal Information within the period of your using the Heatbit App, providing you the Services and then within the period reasonably necessary for the disclosed purpose, unless applicable laws state otherwise. This means we keep your profile information for as long as you use the Services. We retain transactional information, such as payments, for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. We take reasonable and appropriate measures designed to protect Personal Information, but no security measures can be absolutely effective, and we cannot guarantee the security of your information, including against unauthorized intrusions or acts by third parties.

Sharing Your Personal Information

We may disclose your Personal Information to adhere to applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to safeguard our rights. Your Personal Information may also be shared with:

Banks, other credit and financial institutions, and similar entities;
Payment systems, payment service providers, and card processing companies;
Money laundering and fraud prevention agencies, compliance, and risk prevention entities.

Furthermore, we may seek your explicit consent to process Personal Information for specific purposes. Your Personal Information will only be processed in this manner if you consent. If the legal basis for processing is your consent, you have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing carried out prior to the withdrawal.

Your Rights and Choices Regarding Your Data

As explained more below, we provide ways to exercise your rights to your Personal Information.

Right to non-discrimination

We cannot deny Services, charge you a different price, or provide a different level or quality of the Services just because you exercised your rights under the relevant Data Protection Law and regulations. However, if you refuse to provide your Personal Information to us or ask us to delete your Personal Information, and that Personal Information is necessary to provide you with the Services, we may not be able to complete the relevant transaction.

Right to know / access

You may request that we disclose to you what Personal Information we have collected, used or shared about you, and why we collected, used or shared that information. Specifically, you may request that we disclose:

The categories of Personal Information collected.
Specific pieces of Personal Information collected.
The categories of sources from which we collected Personal Information.
The purposes for which we use the Personal Information.
The categories of third parties with whom we share the Personal Information.
The categories of information that we disclose to third parties.

We must provide you this information free of charge and for the 12-month period preceding your request.

There are some exceptions to the right to know. Common reasons why we may refuse to satisfy your request include:

We do not retain Personal Information once the records retention period expires.
We cannot verify your request.
The request is manifestly unfounded or excessive, or we have already provided Personal Information to you more than twice in a 12-month period.
We cannot disclose certain sensitive information, but we must tell you if we're collecting that type of information.
Disclosure would restrict our ability to comply with legal obligations, exercise legal claims or rights, or defend legal claims.
If the Personal Information is certain medical information, consumer credit reporting information, or other types of information exempt by law.

Right to delete

In most circumstances, we will securely delete or dispose of Personal Information when we no longer need it for our legitimate business purposes outlined in this Policy. Our approach to retention is outlined in our records retention schedule.

You may request that we delete Personal Information we collected from you and to tell our service providers to do the same. However, there are many exceptions that allow us to keep your Personal Information.

There are exceptions to the right to delete. Common reasons why we may keep your Personal Information include:

We cannot verify your request.
To complete your transaction, provide a reasonably anticipated Service, or for certain warranty and product recall purposes.
For certain business security practices.
For certain internal uses that are compatible with reasonable consumer expectations or the context in which the information was provided.
To comply with legal obligations, exercise legal claims or rights, or defend legal claims.
If the Personal Information is certain consumer credit reporting information, or other types of information exempt by law.

Right to correct and restrict / rectify

You may request to correct inaccurate information, restrict sensitive personal information processing, update, suppress, or otherwise modify any of your information that you have previously provided to us, or object to the use or processing of such information by us. In your request, please make clear what information you would like to have changed; whether you would like to have your information suppressed from our database or otherwise modified; or let us know what limitations you want to place upon your information. For your protection, we may only implement requests with respect to your information associated with the particular Account that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably possible. Please note that we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed as defined hereby.

Right to data portability

If you wish us to transfer to a third party Personal Information, we are processing about you electronically on the basis of a contract or your consent, you may exercise your right to data portability. In the event the exercise of this right adversely affected the rights and freedoms of others, we will not be able to act on your request.

Right to object

The right to object to the processing of Personal Information for the performance of a task carried out in the public interest or in the exercise of official authority, or for protection of the Company's legitimate interests. Unless we demonstrate that compelling legitimate grounds for the processing exist which override the interests, rights and freedoms of the data subject, the processing will be discontinued without undue delay.

Request to know/ to correct / to restrict/ to delete

Make sure you submit your request to know/ to correct / to restrict or to delete through one of our designated methods specified in the “Contact” section below. If our designated method of submitting request is not working, notify us in writing and consider submitting your request through another designated method if possible.

We must respond to your request within 45 calendar days. We can extend that deadline by another 45 days (90 days total) if we notify you of it. If you submitted a request and have not received any response within the timeline, check this Policy to make sure you submitted your request through the designated way.

We must verify that the person making a request is the user about whom we have Personal Information. We may need to ask you for additional information for verification purposes. If we ask for Personal Information to verify your identity, we can only use that information for this verification purpose.

If you do not know why we denied your request, follow up with us to ask us for our reasons.

If you submit a request to our service provider instead of us, our service provider may deny the request. You must submit your request to us.

Where requests to exercise the above rights repetitive or manifestly unfounded, Company may either charge a reasonable fee for the exercise of the relevant right, or refuse to act on the request. If this is the case, you will be informed accordingly.

Other ways of rights exercise

If you would like to delete your Account at the Heatbit App, please, contact us. In some cases, we will be unable to delete your account, such as if there is an issue with your account related to trust, safety, or fraud. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. For example, we may retain your information to resolve open payment claims, or we may be obligated to retain your information as part of an open legal claim. When we retain such data, we do so in ways designed to prevent its use for other purposes. In most circumstances, we will securely delete or dispose of Personal Information when we no longer need it for our legitimate business purposes outlined in this Policy.

GDPR Compliance

Although the Heatbit App is not intended to be used by individuals residing in the European Union; are not advertised or directed towards individuals residing in the European Union, we make good faith efforts to comply with the European Union General Data Protection Regulation ("GDPR"). We fully protect the subject's personal data from misuse in accordance with applicable law, in particular while respecting the principles and rules set out in the Regulation (EU) 2016/679 of the European Parliament and of the Council, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). We process the personal data on the basis of the compliance with a legal obligation, performance of a contract, legitimate interests of the controller, and on the basis of consent of the data subject.

We are a controller of your personal data. This means that we collect, store and use (and otherwise process) your personal data in pursuance of its business (the purposes for which data are processed are described in more detail herein), which consists primarily of the provision of the Services, educational or social events.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:

targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email us at the address support@heatbit.com. To appeal a decision regarding a consumer rights request, please submit a written request within 30 days of receiving our decision by emailing support@heatbit.com with the subject line "Appeal Request." Your appeal will be reviewed by our internal team, and we will provide a response within 15 business days.

Children's Data

The Heatbit App is not directed to direct use by children, and we don't knowingly collect Personal Information from children under the age of 18 unless such data is provided by their parents or lawful guardians. If you believe that a child under the age of 18 has given us Personal Information without his/her parents' or lawful guardians' permission, please Contact Us.

International Data Transfers

Sometimes, it is necessary for us to transfer your personal data to countries other than your own. These countries may have data protection regulations that differ from those in your country. When such data transfers occur, we ensure compliance with applicable data protection laws related to such transfers. In certain situations, we may also be obligated to disclose personal data in response to lawful requests from officials, such as law enforcement or security authorities.

Such transfers of your data take place, for example:

Necessity for the performance of Services.
Compliance with applicable laws.
Adherence to your instructions or consent.
Involvement of third parties processing data on our behalf, where staff may be performing technical support, order processing, or other support services.

For data transfers mandated by applicable law, we employ one or more of the following mechanisms:

Transfers to countries or recipients recognized as providing an adequate level of protection for personal data under applicable law;
Utilization of EU Standard Contractual Clauses approved by the European Commission and the UK International Data Transfer Addendum issued by the Information Commissioner's Office;
Other lawful methods available to us under applicable law.

In cases where third parties process data on our behalf, such as staff working outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data. These safeguards may include approval by the European Commission as providing an adequate level of data protection or implementation of appropriate safeguards corresponding to EU data protection standards.

We are committed to taking all necessary steps to ensure the security of your data and to comply with applicable data protection laws and regulations.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Third-Party Tools

The Partners granting access to the Third-Party Tools provide us with information needed for core aspects of the Heatbit App, as well as for additional services, programs, and promotions that can enhance your experience. These Third-Party Tools can include financial service providers, marketing providers, and other businesses.

The Heatbit App may contain links to third-party websites, plug-ins and applications (collectively, hereinafter “Links”). Clicking Links may allow third parties to collect or share data about you. We do not control these Third-Party Tools or applications, and are not responsible for their privacy statements, policies, or terms. When you leave the Heatbit App, we encourage you to read the privacy notices, policies, and terms of every other site which you visit. Links may or may not have our authorization, and we may block any Links to or from the Heatbit App. Your use of third-party Links is at your own risk. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such Links.

Modifications

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website home page or by email.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.

Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to this Policy or previous Privacy Policy statements shall be resolved through negotiation or dispute resolution as provided in our Terms.

Entire Agreement

This Policy hereby incorporates by reference any additional terms that we post on the Heatbit App (including, without limitation, our Terms) and, except as otherwise expressly stated herein, this Policy is the entire agreement between you and us relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and us relating to such subject matter.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@heatbit.com or by mail using the details provided below:

Heatbit inc.
8 The Green #12380
Dover, DE 19901
United States